5-Day Muslim Family Retreat

Question: If I book the accommodation, how much more is it for the lectures and other activities?

Answer: When you book the accommodation, the price includes Ultra inclusive full board meals and all the lectures and activities over the week. If you wish to put your children (4yrs – 16yrs old) in the Children or Youth Programme, there is no surcharge per child. You will receive an email requesting full information about each attendee and an option to enroll your child onto the program.

Question: How many beds are there in the hotel rooms?

Answer: There are a number of room types with different bed configuration. Please see the website for full room descriptions and details. 

Question: I don’t want to book a larger room, can you add an additional bed?

Answer: You can contact our Sales department. They will help you as much as they can to make it practical for your family, insha’Allah. Call us on 020 3743 8484.

Question: Will we get towels and other toiletries in our rooms?

Answer: The hotel rooms will be fully serviced and have towels and bed sheets which will be replaced daily if required. The Hotel is a 4*/5* and will service the rooms and amenities on a daily basis.

Question: Do the rooms have kettles?

Answer: All hotel rooms have kettles.

Question: Do the rooms have fridges?

Answer: The hotel rooms do not have fridges.

Question: Can I reserve my room and pay later?

Answer: No, all bookings are on a first-come-first-served basis and there are no cancellations of reservations.

Question: I cannot pay it all at once, can I pay some now and some later?

Answer: We have always had a policy never to close doors to those who are unable to afford our programmes. We can arrange a payment plan for those who need it and get discounts sponsored insha'Allah. But these are all assessed and you would need to contact us by email to begin the assessment process, [email protected]. Please remember we too are a charity and rely upon donations, but we assure you, we will try our utmost to help you, insha'Allah.

Question: I did not book my child on the Youth Programme when I booked my rooms, how do I add him or her onto the programme?

Answer: If there are places available and your child meets the minimum requirements for joining the programme, then just reply to your booking confirmation email, [email protected], and they will send you a link to add your children onto the system and make the additional payment, insha'Allah.

Question: I need to cancel my room as I am unable to come now, what shall I do?

Answer: ALL bookings are NON–REFUNDABLE.  Alternatively, you may sell your room to a family or friend. After you have sold it, please inform us of the changed details via email and we will confirm the change for you. The last name changes permitted are 72 hours before the event begins.

Question: What age groups and programmes will be available at the event?

Answer: Please see the Youth Programme section for more details on age groups. Closer to the event, we will provide even more details on daily itineraries, insha'Allah.

Question: If I have not registered for the programmes, can my child join on the day?

Answer: No, pre-registration is a must, so don’t delay.

Question: Are the programmes segregated?

Answer: Yes, the programmes are fully segregated above the age of 10 years old.

Question: My child is just under 4 years old and is really independent, can he please join the Youth Programme?

Answer: We apologise but the team organizing the program  have explicitly said they will not be able to cater for children under 4 years old. We do not recommend very young children being away from their parents for such long periods as we believe it is not good for their emotional development.

Question: I don’t want my child doing a specific activity.

Answer: We respect individual choice, but this may mean that you would have to collect your child for that period.

Question: What happens at lunchtime, do our children get lunch on the programme?

Answer: Parents are expected to collect their children and take them for lunch. Unless we have made a specific arrangement for some of the older children, parents must collect their children. Children who are not collected will not be allowed to continue on the programme the following day.

Question: What if you need to contact us in an emergency?

Answer: We will be taking all parent mobile numbers. Children who cry for long periods and need their parents will be asked to join their parents outside of the programme. Parents who do not pick their children up will not be allowed to bring them the following day to the programme.

Question: Do I need to bring any special clothing?

Answer: Closer to the event, our Events Team will be in contact with you to give you more exact details. But we expect you to bring a spare change of clothes, warm outdoor clothes and shoes as well as swimwear. We carry out all activities regardless of the weather conditions.

Question: What are the closest airports?

Answer: Antalya International Airport, Antalya (AYT) is 1 hr 30 min  away.

Gazipaşa-Alanya Airport, Gazipasa (GZP) is 1 hr 55 min away.

Question: What are the exact location details of the event?

Answer: Kızılağaç Turizm Merkezi, Kizilagac, Manavgat, Antalya (province), 07600, Türkiye.

Question: Is there parking at the venue?

Answer: Yes, Selge Beach Resort offers On-site (free) parking.

Question: Are flights and transfers included?

Answer: No. Flights and transfers to the hotel are not included.